Contact Us

Please contact Shodensha, Inc. !
We will respond responsibly to all emails and phone calls, so please feel free to contact us.

Technical Support

0120-072-250

Mobile phones and some IP phones
06-6364-5630

Request a demo / Quote

0120-629-250

Mobile phones and some IP phones
06-6364-3000

* Telephone inquiries are only available in Japanese.

* If you are unable to send the email, please contact sds@shodensha-inc.co.jp.

* If you would like a quote or a demo machine, please include the model name in the “Inquiry Product” section below.
For information on demo machine rentals, please read [About the Free Demo machine Rental Service].

Contact form

Company Name*
Department Name
Name*
First Name
Last Name
Address
Address
Zip code
Country*
TEL*
Country code
+
Phone number
FAX
E-mail*
Inquiry type*

* Demo unit rental is a service available only within Japan.

Inquiry product
Use*
End user’s Name
Representative

If you have contacted us in advance, please select our representative.

Desired date for demo machine rental*
Your preference
Desired date and time
First choice
:
Second choice
:
File transfer

(Up to 10 JPG, PNG, GIF, and PDF files can be sent, totaling up to 10MB.)
* If you are using Excel or Word files, please convert them to PDF before attaching them.

Other Inquiries
About delivery

Please agree to the Privacy Policy and proceed to the confirmation screen.

About the demo machine rental service

This service is only available in Japan.

We offer free demo machine rental service to ensure our customers can purchase our products with confidence.

  • (※1: Unfortunately, you will be responsible for the cost of return.)
  • (※2: Unfortunately, demo units to Okinawa are shipped cash on delivery. Thank you for your understanding.)

Models available for rental are marked with “Demo OK.”
In addition, models other than “Demo OK” may also be available for rental.
Please feel free to contact us.
Please let us know the model you would like to rent, the desired rental date, and shipping address information using the contact form.
We will contact you to inform you of the shipping date and time.

5 requests from Shodensha regarding demo units

  1. 1. To offer our services to as many customers as possible, we ask that you lend one model or one model plus options (e.g., 3D arm).
  2. 2. We will cover the cost of the rental demo machine and shipping. We regret that the return shipping costs are the responsibility of your company.
  3. 3. We request a one-week rental period.
  4. 4. Our inventory of demo machine is limited. We will do our best to accommodate your request, but in some cases, you may need to wait about a week. In such cases, we will contact you regarding the shipping date.
  5. 5. Demo unit rentals are limited to corporate customers. We regret that we cannot lend demo machine to individuals. If you have a sample, we can conduct experiments and send you the data. Please feel free to contact us.
  6. 6. You may be required to pay for repairs for damage caused by anything other than normal use of the demo machine (such as a drop, impact, or incorrect wiring).

Support

We support our customers
in solving their problems.

We also have a wide range of case studies and technical documents available.
Please feel free to contact us with any questions
or requests you may have about our products.

  • About
    repair requests
  • Free Demo machine
    Rental Service
  • Other
    Inquiry

* Free demo machine rental is a service available only within Japan.

Contact by phone

Technical Support

0120-072-250

Mobile phones, PHS, and some IP phones
06-6364-5630

Request for Demo machine, quotation, etc.

0120-629-250

Mobile phones, PHS, and some IP phones
06-6364-3000

* Available in Japanese language