Technical Support Desk

  • Technical inquiries about products or demo machines
  • Requesting various data
  • Unable to install software
  • Selecting a model for observing a specific object
  • Requesting test photography to confirm the object can actually be observed
  • Other requests or questions

Please feel free to consult with Shodensha’s technical staff (Noguchi, Saito, or Kato). We will make individual proposals tailored to each company.

Inquiries about our products

Toll-free number: 0120-072-250 (Japanese only)
*Mobile phones and some IP phones: 06-6364-5630 (direct technical line)
TEL: 06-6364-3000 (Japanese only)
FAX: 06-6364-3311
Email: sds@shodensha-inc.co.jp (Japanese and English)

Support

We support our customers
in solving their problems.

We also have a wide range of case studies and technical documents available.
Please feel free to contact us with any questions
or requests you may have about our products.

  • About
    repair requests
  • Free Demo machine
    Rental Service
  • Other
    Inquiry

* Free demo machine rental is a service available only within Japan.

Contact by phone

Technical Support

0120-072-250

Mobile phones, PHS, and some IP phones
06-6364-5630

Request for Demo machine, quotation, etc.

0120-629-250

Mobile phones, PHS, and some IP phones
06-6364-3000

* Available in Japanese language